Put AI on your phone lines.
Vociply is an AI call centre. You describe what should happen on a call in plain English, give it a phone number, and it answers or makes calls for you — around the clock, in any volume. No code, and nothing to install.
What are you trying to fix?
Each of these is a complete walkthrough. Pick the one that sounds like your problem and follow it end to end — you will have something working by the last step.
Put an agent on your main line. It answers every call, knows your prices and opening hours, and books appointments straight into your calendar.
Open the playbookA form gets submitted and the phone rings within seconds. The agent qualifies the lead against your own rules and hands the good ones to a human.
Open the playbookUpload a spreadsheet. An agent works through it on the schedule you set and writes every outcome back to your CRM.
Open the playbookWhat Vociply actually is
Underneath, Vociply is three things stitched together so you never have to think about any of them separately:
- Phone lines. Real numbers in over 40 countries, that you rent from inside the app — or your own existing numbers, connected.
- A voice AI that holds a conversation. It hears the caller, thinks, and speaks back fast enough that the call feels normal. It is not a phone menu and there is nothing to press.
- A line into your other software. Mid-conversation the agent can look up a customer in your CRM, read your real calendar, check stock, or write a row to a spreadsheet — then say the answer out loud.
That last one is the part that makes it useful rather than impressive. An agent that can genuinely tell a caller “yes, Thursday at 2pm is free” and then actually book it is doing a job. One that can only talk is a demo.
Every setup in these docs is done by filling in forms and writing plain English instructions. Where something genuinely needs a URL or a key pasted in, the page says exactly where to find it. There is no code in any playbook.
What you need before you start
| Thing | Why | How long |
|---|---|---|
| A Vociply account | Free to create. You get trial minutes to test with before you pay for anything. | 1 minute |
| A phone number | Where calls come in, and what shows on a recipient’s screen when you call out. Rent one in the app or connect one you own. | 2 minutes |
| What the agent should say | A few sentences about your business and what the call is for. You can start from a template and edit it. | 5 minutes |
| Optional: your other apps | A calendar, CRM or spreadsheet, if you want the agent to read or write real data during the call. | 2 minutes each |
Browse everything
The sections below run roughly in the order you will need them. You do not have to read them in order — but if you are brand new, the first four pages are worth twenty minutes.
Start here
What Vociply is, and how to get a working phone agent today.
Build your agent
The building blocks. Read these once and the rest of the docs make sense.
Creating, editing, testing and deploying the AI that answers the phone.
The prompt is most of the quality. A structure you can copy.
Picking a voice, tuning how quickly the agent replies, and handling noise.
Give the agent your prices, policies and FAQs so it stops guessing.
Let the agent do things mid-call — transfer, hang up, text, or call your API.
Buying a number, connecting one you own, and pointing it at an agent.
Run your calls
The ways calls happen, and how to watch them once they do.
Recordings, transcripts and outcomes for every call, inbound and outbound.
Upload a contact list and have an agent work through it on a schedule.
Call every new lead within seconds of the form being submitted.
Record calls your human reps make and turn them into draft sales orders.
Connect your apps
Your CRM, calendar, spreadsheet and back office — reachable from inside a call.
Playbooks
Complete, end-to-end setups. Follow one start to finish and you have a working system.
A Meta lead form submission becomes a ringing phone in under a minute — qualified, then transferred.
Answer every inbound call, check the real calendar, book the slot, tell the team.
A spreadsheet of contacts, an agent, a schedule, and a CRM that fills itself in.
Every call looks up the contact, logs a note, and opens a deal when it should.
Reach anything n8n can reach — during the call, and after it ends.
The agent quotes real stock levels and raises a real sales order in Zoho Inventory.
Your salespeople keep phoning. The order gets typed up for them.
Balances, statements and loan status answered on the phone, from the core ledger.
Account & admin
Minutes, money, people, and the rules you have to follow.
How minutes are counted, what happens when you run out, and how to change plan.
Inviting colleagues and choosing what each of them can touch.
Calling windows, consent evidence, do-not-call lists and recording notices.
Earning commission on accounts you bring in, and reselling under your own brand.
Help
When something is not behaving, start here.
Would rather someone set it up for you?
On Enterprise, the Vociply team builds and runs the whole thing — agents, numbers, integrations and tuning — and you get a dedicated contact. Everything in these docs still applies; you just are not the one clicking.
Talk to the team